Privacy Policy

Last updated: March 1, 2025

Introduction

Drawdots LTD ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website drawdots.com (the "Site") and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Data

When you visit our Site, we may collect certain information about you, including:

Contact Information: Name, email address, postal address, phone number, and other similar contact data.
Order Information: Payment details, billing address, shipping address, purchase history, and other transaction information.
Account Information: Username, password, account preferences, and other account-specific details if you create an account.
Communication Data: Copies of correspondence if you contact us.

Automatically Collected Information

When you visit our Site, our servers may automatically log standard data provided by your web browser, including:

Device Information: Device type, operating system, browser type and version.
Log Information: IP address, access times, pages viewed, referring website address.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

Process and fulfill your orders
Create and manage your account
Communicate with you about products, services, and promotions
Respond to your inquiries and provide customer service
Improve our website, products, and services
Comply with legal obligations
Detect, prevent, and address technical issues or fraudulent activities

Legal Basis for Processing

We process your personal data on the following legal bases:

To perform our contract with you when you purchase our products
With your consent, such as when you sign up for our marketing communications
For our legitimate interests, such as to improve our products and services
To comply with a legal obligation

Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and customer service.
Business Partners: When necessary to provide you with products or services you've requested.
Legal Requirements: When required by law or to protect our rights or the rights of others.

Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access: The right to request copies of your personal data.
Rectification: The right to request that we correct inaccurate data about you.
Erasure: The right to request that we delete your data under certain circumstances.
Restriction: The right to request that we restrict the processing of your data.
Data Portability: The right to request that we transfer your data to another organization or directly to you.
Objection: The right to object to processing of your personal data.

To exercise any of these rights, please contact us at hi@drawdots.com.

Data Security

We have implemented appropriate technical and organizational measures to secure your personal data from accidental loss and unauthorized access, use, alteration, and disclosure.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Drawdots LTD 71-75, Shelton Street, Covent Garden London, WC2H 9JQ UNITED KINGDOM Email: hi@drawdots.com